Privacy policy

Dealzioo Privacy Policy

Last Updated: Yesterday

At Dealzioo, we respect your privacy and are committed to protecting the personal information you provide when using our website, placing an order, creating an account, or communicating with us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and when it may be shared with third-party service providers.

By using the Dealzioo website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use Dealzioo, we may collect the following information:

Personal Information

Depending on how you interact with our website, we may collect:

Full name
Phone number
Email address
Shipping address
Billing address
City and area
Order details
Account information
Information provided when contacting customer support

Order Information

When you place an order, we may collect information such as:

Products ordered
Quantity
Order value
Delivery address
Payment method
Order status
Shipping and tracking information
Return, refund, or exchange information

Payment Information

Payments may be processed through third-party payment providers.

Dealzioo does not intentionally store complete payment card numbers, CVV codes, PINs, or other sensitive payment credentials on its own servers when payment processing is handled by a third-party payment provider.

Payment providers may collect and process payment information according to their own privacy policies and terms.

Device and Technical Information

When you visit our website, certain technical information may automatically be collected, including:

IP address
Browser type
Device type
Operating system
Pages visited
Website activity
Referring website
Date and time of visits
Cookies and similar technologies

2. How We Use Your Information

We may use the information we collect to:

Process and deliver your orders
Confirm orders
Contact you regarding your orders
Provide customer support
Process returns, refunds, and exchanges
Send order and delivery updates
Verify customer information when necessary
Prevent fraud and unauthorized transactions
Improve our website and services
Improve products and customer experience
Maintain website security
Personalize your shopping experience
Send promotional communications where permitted
Conduct business analytics
Comply with applicable legal requirements

3. Communication With Customers

By providing your phone number or email address, you may receive communications related to your orders, account, delivery, returns, refunds, or customer support.

Where applicable, promotional communications may also be sent according to your preferences and applicable law.

You may request to stop receiving promotional communications by contacting us or using an available unsubscribe option.

4. Cookies and Similar Technologies

Dealzioo may use cookies and similar technologies to improve website functionality and user experience.

Cookies may help us:

Keep items in your shopping cart
Remember certain preferences
Maintain login sessions
Understand website usage
Improve website performance
Analyze traffic
Provide relevant content or promotions

You may be able to disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. How We Share Your Information

We do not sell or rent your personal information to third parties for their own direct marketing purposes.

We may share necessary information with trusted service providers when required to operate our business, including:

Courier and delivery companies
Payment processing providers
Website hosting providers
Technology and software providers
Analytics and security service providers
Customer support services
Marketing service providers where applicable
Government authorities or legal bodies when legally required

For example, when you place an order, we may provide your name, phone number, and delivery address to the relevant courier or logistics provider so that your order can be delivered.

Third-party service providers are responsible for handling information according to their own applicable terms and privacy policies.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from:

Unauthorized access
Unauthorized disclosure
Loss
Misuse
Alteration
Destruction

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

Therefore, while we work to protect your information, we cannot guarantee absolute security.

7. Data Retention

We may retain your personal information for as long as reasonably necessary to:

Complete transactions
Provide customer services
Maintain business and transaction records
Handle returns, refunds, or disputes
Prevent fraud
Meet legal, accounting, or regulatory requirements
Resolve complaints or other issues

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

8. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information.

You may contact us to:

Request information about the personal data we hold about you
Request correction of inaccurate information
Request deletion of certain information
Ask about how your information is being used
Withdraw certain communication preferences
Request assistance regarding your privacy

Some information may need to be retained where required for legal, security, accounting, fraud-prevention, or legitimate business purposes.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, payment providers, social media platforms, courier services, or other external services.

Dealzioo is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

10. Children's Privacy

Dealzioo is not intended to knowingly collect personal information from children without appropriate authorization where required by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

11. Fraud Prevention and Security

We may use personal and transaction information to detect, investigate, and prevent:

Fraudulent orders
Payment fraud
Fake or unauthorized accounts
Abuse of promotions
Return or refund abuse
Unauthorized access
Other suspicious or unlawful activities

We reserve the right to cancel or restrict transactions where we reasonably suspect fraudulent or abusive activity.

12. Marketing and Promotions

With your permission or where otherwise permitted by applicable law, Dealzioo may use your contact information to provide information about:

New products
Special offers
Discounts
Flash sales
Promotions
New services
Other Dealzioo updates

You may contact us if you no longer wish to receive promotional communications.

13. Business Transfers

If Dealzioo is involved in a merger, acquisition, restructuring, sale of assets, or transfer of business, personal information may be transferred as part of that transaction, subject to applicable laws and reasonable privacy protections.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or legal requirements.

Any changes will be posted on this page with an updated Last Updated date.

We encourage you to review this page periodically.

15. Your Consent

By using the Dealzioo website, creating an account, placing an order, or providing your personal information, you acknowledge that you have read and understood this Privacy Policy.

Where consent is legally required, we will obtain the appropriate consent before processing your information for the relevant purpose.